Our Auto Repair Team
Dan Dumbauld, A.A.M.
Owner/President
As the founder of The Auto Shop Inc., he’s been serving downtown businesses and their employees since 1979. A 40-year veteran of the automotive repair industry, Dan’s role has changed from an ASE Master Certified Technician to Automotive Business Professional, earning his AAM degree from the Automotive Management Institute (AMI) in order to grow with and support the automotive community.
The Auto Shop is your downtown approved Auto Repair Phoenix local facility. We’ve been awarded the “ASE Blue Seal of Excellence Facility” status and is recognized as one of the “Best Car Repair Shops in Phoenix” as recommended by Mark Salem, “The Car Guy” on KKNT 960 The Patriot Talk Radio.
Dan has been listed as an honored professional in the Nationwide Registers “Who’s Who in Executives and Businesses” and was an appointed member of the National Car Care Center Advisory Council for Parts Plus in Memphis Tennessee representing the Southwestern region of the independent automotive repair industry. He was also recognized by “Aftermarket Business Magazine” as one of the Top 50 Service Dealers in the nation.
To remain an industry leader, Dan and his team remain active participants with the Automotive Service Association (ASA) and Past President of the ASA Phoenix Metro Chapter, Automotive Management Institute (AMI), NAPA Auto Care Member, AC Delco TSS Member, A+ Rated members of The Better Business Bureau, the Automotive Repair Partners of Arizona (ARPA), Automotive Service Excellence (ASE), Member of the Elite Worldwide PRO Service Group and Neighborhood Auto Repair Professionals (NARPRO).
Mickey Hermes
General Manager
Mickey is second generation automotive industry breed, following the success of his family’s tradition. Since 1999 he’s been providing his customers with first class service. He’s willing to go the extra mile to make sure our customers have the best experience possible.
His communication skills and attention to detail will allow you to feel at ease, knowing your vehicle is in our qualified technician’s hands. Mickey’s automotive management experience provides the service and leadership necessary to ensure we exceed your expectations every time your vehicle is in need of maintenance or repair. He’s always looking for ways to improve your experience with us through communication, marketing and social media, making The Auto Shop your choice for stress free, easy to use car repair service.
Away from the business, this proud Papa enjoys anything having to do with outdoor recreation that allows him to hang out with his wife and young son. As a personal hobby, he’s an authority and experienced keeper of exotic tortoises.
Matt Dumbauld
Business Office Manager
Though Matt has “volunteered” here at the shop through the years, in 2003 he began training in our business office as he worked his way through college earning his business degree. We rely on his fresh knowledge, computer aptitude, software skills and hard work to keep us up to date with our business expectations of the future. Trained in various procedures, policies and office equipment, he’s capable of completing all business office duties in an efficient manner.
Matt is very active in team sports. As a past coach in the Apollo High School and Sunnyslope High School Basketball program, he understands the importance of teamwork, focus and persistence — a necessity for any organization’s success.