Auto Repair Customer Reviews

happy customer shaking hands with Mickey at the Phoenix Auto Shop
“I want to thank you for such 'over the top' courteous, prompt and very reasonably priced service! (Not to mention your shuttle man!)”

~ Kristen L.

“Thank you very much! I’ll recommend your shop to my friends and relatives.”

~ Marina K.

“Everyone was so friendly and honest, which is exactly what I needed.”

~ Lucy S.

“You went out of your way to help me and I appreciate it. The fact you wouldn't take any money from me says something about your character.”

~ John M.

“Their staff and mechanics are true professionals who go out of their way to do their best and get us back on the streets.”

~ Matt Kirkpatrick, Promotions Coordinator,
Power 92FM

“We've received excellent service and advice. We believe they give us the best product and service for a fair and reasonable price.”

~ Paul Secaur,
Realty Management Administrator,
SCF Arizona

“Thanks for fixing my brakes. You guys are GREAT and all the squeaks are gone.”

~ Kayla D.,
Helping Hands for
Single Moms

“I have continuously trusted The Auto Shop, knowing they always have our best interest at heart. Service is always done right at a fair price.”

~ Earl Powles

“It's important my fleet be in top mechanical condition. I've been using The Auto Shop for several years... I'd highly recommend them for your automotive maintenance.”

~ Terry Kurtright, Operations Manager,
KPHO-TV5 Phoenix

More Customer Reviews

This is the best auto shop I have ever been to. Most times, auto shops and mechanics can be intimidating because you really do not know the issues with the car and it’s hard to trust the workers, but Mickey and his crew make you feel in good hands. They are kind, knowledgeable and truly do what is best for you. I won’t go anywhere else.
Stew J.

Honda Fit

They listen and fix the problems I have.
Susan B.

Honda CR-V

Mickey is an excellent automotive manager who really cares about you and your car. I have never been disappointed and the service to me as a person let alone the service to my car. The prices are extremely reasonable and upfront. I love this auto shop. Oh and is very clean that’s important. A clean and fresh restroom 🙂 as well.
David B.

Volkswagen Beetle

For several years, my family and I have entrusted the care and repair of our vehicles to the Auto Shop and have been satisfied with the repairs and customer service provided
Warren T.

BMW X3

KC said the staff really care. They treat her very well, like her own personal technicians.
KC L.

Toyota Camry

If you need a great place to take your vehicle and get honest, competent, great service…this is the place.
Marnie R.

Ford F-150

We’ve been going to the Auto Shop for years and have never had a bad experience. The staff are really friendly, and all services are almost always completed within a few hours.
Hugh D.

Mazda Tribute

They are polite, honest and efficient.
Alexandra H.

Honda Ridgeline

There are three terrific things about The Auto Shop. One is that they always take you seriously, and don’t try to upsell you. Two is that they do excellent work; I’ve never had to have redone any work they’ve done for me. Three is that they’re quite reasonably priced.
Esther D.

Dodge Grand Caravan

Great customer service, did the job right the first time. Highly recommended!
Dave L.

Toyota Tacoma

I am critical of auto shops that for the stereotype of gouging customers based on lack of technical knowledge and bargaining power. But I continue to bring my vehicles here, where the team is fair, considerate, HONEST, and knowledgeable. I recently had a leak on my late-model car that could have been $$$ to fix; but a prompt inspection revealed a crack in my washer fluid tank that could be (and was) fixed quickly at a reasonable price. I will keep coming back here, these guys are not the stereotypical cheating mechanics!!
Kyle H.

Kia Sportage

Nellie said the staff and service at this business is the top of her list. She has nothing but good things to say about this business.
Nellie U.

Chevrolet Impala

Ryan said he has no issues with them and they have good communication.
Ryan B.

Mazda CX-9

Great customer service. Didn’t try to take advantage like other auto shops.
Annonymous

Dodge Durango

Edward said Mickey was pleasant to work to work with and it was a great customer experience.
Edward B.

Ford C-Max Energi

Commitment. Integrity. Quality Service.