Reasons to go Local Vs. with a Chain or Dealership for Car Repair

It’s no secret that there are many choices out there for consumers when it’s time to get maintenance or that big repair done. In a town like Phoenix, where there are some 4-million people, that means a lot of cars are needing maintenance and repair services. More often than not, people prize convenience or sticker-value savings over having quality maintenance or repairs performed on their vehicles, but what if I told you there was a way to have both?

Why to go to a local mechanic instead of the dealership

Let’s get down to it. Dealerships are going to use manufacturer-recommended parts, and in general they can be trusted to do the job correctly, using official service manuals and offering warranty coverage for many services.

But the fact of the matter is that dealerships mark up their services with egregious price hikes on everything from parts to maintenance items. There’s a reason they’re called “stealerships,” and there are plenty of workarounds to keep from paying dealership prices while retaining a similar level of quality automotive service in the Phoenix area. Sure, some dealerships have a shuttle service – if you don’t mind waiting a few hours – but at shops like The Auto Shop in the heart of downtown Phoenix, our shuttle runs through all hours of the day and can pick or drop you off even if your car is in overnight for a major service and you need a ride the next day.

And with multiple bays and an esteemed NARPRO certification, The Auto Shop has the capability of offering year and mileage warranties on many replacement parts and services that dealerships simply cannot.

Why to choose a local mechanic instead of national chain quick-lube shops

If you haven’t already heard, many of these so-called quick-lube shops (think Jiffy Lube, Pep Boys, etc. are the source of nightmare for consumers, with shady sales tactics and low-quality parts being used to keep their overhead low and their volume of customers in a day high.

Instead of even risking it, you as a citizen in the Phoenix area have a chance to put money back into the local economy while also having the ability to keep a mechanic who would legitimately be happy to have your business in check through leaving social media reviews that are far more lasting and impactful than leaving a bad review on a major corporation’s Yelp or Google listing, when the employee who stoked your ire may quit that job for the next in a matter of weeks due to high turnaround.

At The Auto Shop, we value our staff and strive to be transparent with our customers in all walks of their auto maintenance or service needs. Call us today for a competitive quote and to learn more about how we can turn your maintenance woes into a satisfied car repair and maintenance experience in the Phoenix, AZ area!

If you’re looking for mechanics in downtown Phoenix, call the The Auto Shop at (602) 256-6164 or Schedule an Appointment. With more than four decades of service to our community, we’re happy to discuss your auto repair needs and provide a solution.

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Customer Reviews

I want to thank you for such 'over the top' courteous, prompt and very reasonably priced service! (Not to mention your shuttle man!)

~ Kristen L.

Thank you very much! I’ll recommend your shop to my friends and relatives.

~ Marina K.

Everyone was so friendly and honest, which is exactly what I needed.

~ Lucy S.

You went out of your way to help me and I appreciate it. The fact you wouldn't take any money from me says something about your character.

~ John M.

Their staff and mechanics are true professionals who go out of their way to do their best and get us back on the streets.

~ Matt Kirkpatrick, Promotions Coordinator,
Power 92FM

We've received excellent service and advice. We believe they give us the best product and service for a fair and reasonable price.

~ Paul Secaur,
Realty Management Administrator,
SCF Arizona

Thanks for fixing my brakes. You guys are GREAT and all the squeaks are gone.

~ Kayla D.,
Helping Hands for
Single Moms

I have continuously trusted The Auto Shop, knowing they always have our best interest at heart. Service is always done right at a fair price.

~ Earl Powles

It's important my fleet be in top mechanical condition. I've been using The Auto Shop for several years... I'd highly recommend them for your automotive maintenance.

~ Terry Kurtright, Operations Manager,
KPHO-TV5 Phoenix